Carol L. – January 11, 2021
Please consider this a heartfelt testimonial in appreciation of the professionalism and care with which Michelle Quintong, as agent handled the recent sale of the mobile home my brother and I owned in Riverview Mobile Estates. My brother resided in the park for 3 years until his unexpected death in July of this year. I needed to sell the mobile home but was also dealing with grief, as well as handling the remainder of his financial obligations for several months. I had this mobile home full of my brother’s furnishings, his personal memorabilia, and boxes of family mementos to process — all while driving back and forth from my home in Berkeley, 90 miles from Modesto — and Ms Quintong took me on as a client with a sincere understanding of this situation; she showed great patience and compassion, answering any and all questions of mine regarding the various steps of the sale proceedings. Ms Quintong was always quick to respond to phone calls, emails, and texts, as I navigated the weeks of this process. She articulated clearly all the paperwork, going over it page by page in person-to- person (covid masked!) meetings when needed, never failing to extend her kindness to me in my occasional anxious moments.
The final piece of our business paperwork to conclude the sale was a three point run on Ms Quintong’s part, chalking up over 200 miles to get to me in Berkeley for the final signing of escrow papers, as the escrow office (due to covid) was now closed to in person meetings! She went above and beyond, and I highly recommend Ms Quintong to anyone considering selling or purchasing a mobile home; she is knowledgeable about the product as well as the process and will work WITH you as well as FOR you.
Thanking you again Michelle!!